Privacy Policy

Effective Date: [2025]

At Cozytique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on www.cozytique.com.

1. Information We Collect

We collect the following types of personal information when you use our website:

1.1 Personal Information

Name, phone number, email address
Billing and shipping addresses
Payment details (processed securely by third-party payment providers)

1.2 Automatically Collected Information

IP address, browser type, device information
Website usage data (cookies, analytics tracking)

1.3 Payment Information

For online transactions, we use secure third-party payment gateways (bKash, Nagad, Rocket, Debit/Credit Cards). We do not store your payment details.

2. How We Use Your Information

We use your data to:
✅ Process and deliver your orders
✅ Provide customer support
✅ Improve our website and user experience
✅ Send order updates, promotions, and personalized recommendations (with your consent)
✅ Prevent fraudulent activities

3. Data Protection & Security

🔒 We take appropriate security measures to protect your personal information.
🔒 Secure payment gateways ensure safe transactions.
🔒 Your data is stored on secure servers and accessed only by authorized personnel.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Delivery partners (for shipping your orders)
Payment gateways (for secure transactions)
Legal authorities (if required by law)

All third parties must comply with strict data protection policies.

5. Cookies & Tracking Technologies

We use cookies to:
✔ Enhance website functionality
✔ Track visitor behavior for analytics
✔ Show personalized content

You can manage or disable cookies from your browser settings.

6. Your Rights & Choices

🔹 You can review, update, or delete your account information at any time.
🔹 You can unsubscribe from marketing emails using the link in our emails.
🔹 You can request a copy of your personal data by contacting us.

7. Children’s Privacy

Cozytique does not knowingly collect information from children under 13 years old. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about our Privacy Policy, feel free to contact us:

📧 Email: info@cozytique.com
📞 Phone: +880 [***********]
📍 Address: Salimullah Road, Dhaka, Bangladesh

This Privacy Policy is designed to ensure transparency and trust in our services. Thank you for shopping at Cozytique! 🛍️🚀