Delivery Information – Cozytique
At Cozytique, we are committed to delivering your orders quickly and securely across Bangladesh. Below are the details of our delivery process.
1. Delivery Areas & Time
✅ Inside Dhaka: 1-3 business days
✅ Outside Dhaka: 3-7 business days
- Orders placed before 3 PM will be processed on the same day.
- Deliveries are made between 10 AM – 8 PM (except public holidays).
- For urgent delivery requests, please contact our support team.
2. Delivery Charges
💰 Inside Dhaka: ৳[XX]
💰 Outside Dhaka: ৳[XX]
💰 Free Delivery: On orders above ৳[XX]
(Delivery charges may vary based on product weight and location.)
3. Payment Methods
We offer multiple secure payment options:
✅ Cash on Delivery (COD) – Pay when you receive the product
✅ bKash, Nagad, Rocket – Mobile banking payments
✅ Debit/Credit Card Payments – Secure online transactions
✅ Bank Transfer – Available for bulk orders
(For faster processing, we recommend prepaid payments.)
4. Order Tracking
📦 Once your order is shipped, you will receive a tracking number via SMS or email. You can track your order on our website or through the courier’s website.
For any tracking assistance, contact our customer support team.
5. Important Delivery Guidelines
🔹 Please provide a valid phone number and address to avoid delivery delays.
🔹 If you are unavailable during delivery, a second attempt will be made.
🔹 In case of order cancellation after dispatch, delivery charges may apply.
6. Returns & Refunds
- If you receive a damaged or incorrect product, please report it within 24 hours.
- Refunds or exchanges are processed after verification.
- See our Return Policy for more details.
7. Contact Us
For any delivery-related inquiries, reach out to us:
📧 Email: info@cozytique.com
📞 Phone: +880 [*******]
📍 Address: Salimullah Road, Dhaka, Bangladesh
Thank you for shopping at Cozytique! We ensure safe and timely delivery of your favorite products. 🚀🎁